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Terms of Service

Last updated: July 2026

1. Acceptance of Terms

By accessing or using the HelpMate platform, you agree to be bound by these Terms of Service and all applicable laws and regulations.

2. User Accounts

To use most aspects of the platform, you must register for and maintain an active user account. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

3. Services & Payments

HelpMate acts as a platform connecting customers with independent service providers. While we vet providers, we are not responsible for the actual performance of services. Payments are handled securely and held until job completion.

4. User Conduct

Users must not harass other members, post misleading job descriptions, or perform illegal activities on the platform. We reserve the right to suspend accounts violating these guidelines.

5. Limitation of Liability

HelpMate shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use or inability to use our services.